News Article

Credit Management

CICM releases future strategy following detailed member survey

By CreditMan Thursday, September 29, 2016

The Chartered Institute of Credit Management (CICM), Europe’s largest credit management organisation, has published a strategic report outlining its plans for the future following a comprehensive programme of research among members.

The publication, entitled ‘Tomorrow’s CICM’, sets out how the study is helping to shape the future strategy and direction of
the Institute. It explores the role, image and relevance of the CICM, why members join and remain with the Institute, and whether the current offer meets expectations and if any improvements need to be considered.

“Without our members, we know
there is no Chartered Institute of Credit Management,” Philip King, Chief Executive of the CICM, says. “We took the view that members needed to be consulted and 
in a way that would be open, independent, professional, rigorous and robust.”

Philip says the publication is the start of the dialogue about where CICM is headed: “We believe the insight shared within the document is strong but, as always, we would welcome further views and feedback.”

Copies of the report can be downloaded from the CICM website (