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Debt Collection

CIVEA Conference heralds a new era in civil enforcement for the public sector

By CreditMan Friday, February 7, 2014

More than 350 delegates packed the Great Hall in Westminster Central Hall recently to hear the new Minister of State for Justice, Lord Faulks QC, and an impressive panel of speakers underline the importantance and imminence of the new regulations for the Civil Enforcement profession which come into force in April this year.

Outgoing Director General of the Civil Enforcement Association (CIVEA), Steve Everson, welcomed delegates from some 150 local authorities and a group of speakers who covered the topic from a broad range of interests.

Paul Caddy, President of CIVEA and newly appointed Managing Director of Phoenix Commercial Collections, teamed up with his Vice President Mike Shang, who is Managing Director of Rossendales, to present the sector’s view of the imminent changes, while Anne-Marie Goddard from the Ministry of Justice clarified the effects of the regulations and set them in a historical context.

Chief executives from the Institute of Revenues Rating and Valuation, David Magor OBE, and the British Parking Association’s Patrick Troy highlighted areas of particular interest to their sectors of local government. David Magor also drew attention to the need for continuous professional education highlighting the co-operation between CIVEA and IRRV on examinations and accreditations.

Chris Fitch and Colin Trent, from the Royal College of Psychiatrists and the Plymouth Focus Advice Centre respectively, added a further dimension to the day with an insightful look at vulnerability among debtors.

In the afternoon a lively and lengthy panel session attracted a healthy volume of questions and contributions from the delegates. Andrew Hobley, Assessment Team Leader with the Local Government Ombudsman, and Anne-Marie Goddard were kept particularly busy in responding to questions.

Steve Everson then closed conference with thanks to the speakers, the delegates and sponsors Adelante, Intec for Business, Edesix and FDM.