CSA And DBSG Annual Conference Programme Announced
The programme for the Credit Services Association and Debt Buyers and Sellers Group annual conference Leading in an era of change¹, to be held on September 8th and 9th, has been announced.
To be held at the Hilton Metropole, Birmingham, more than 250 delegates are expected to attend the event, designed to cover all aspects of the collection and debt sale and purchase arena.
The conference starts with the ever popular golf tournament, with team competitions and the chance to win a car with the Hole in One¹ competition.
The Prize Giving Ceremony in the Club House follows.
The networking reception brings the first day to a close, with a preview of the exhibition, drinks reception and buffet.
On the second day of the Conference, CSA President, Roger Lucas and DBSG Chairman Leigh Berkley, will welcome delegates to the opening session, followed by a keynote speech from Michael Wilson, former Business Editor at Sky News. The afternoon programme is split into three running themes covering debt sale and purchase, collections and compliance, and a series of workshops, one of which will be held by Natalie Ceeney, Chief Ombudsman and Chief Executive of the Financial Ombudsman Service. The breakout sessions will also give members the opportunity to network and explore the exhibition.
In the Debt Sale and Purchase field, keynote speakers include Graham Martin, UK Financial Services Leader and Portfolio Advisory Group talking about ŒLearning from debt sales in other European markets¹ and Robert Boulding, Financial Valuations and Consumer Finance Specialist at PricewaterHouse Coopers discussing ŒInsights into the UK consumer finance market the challenges faced and thoughts for the future¹.
On the topic of collections and compliance, Alex McDermott, Creditor Liaison Policy Officer, Citizens Advice Bureau, and Bob Kingdon, Head of Compliance, 1st Credit Limited, will be speaking on ŒCan¹t pays vs won¹t pays vs your profit margin¹. After a break for lunch, Paul Hughes, Head of Creditor Services, The P&A Partnership will give a presentation on ŒInsolvencies, pre-packs and debt management regulations.¹
Following the conference, will be the DBSG AGM that provides an opportunity to discuss plans for the forthcoming 12 months and how best to continue the group¹s progression and growth. The CSA AGM, enables CSA members to find out more on the group¹s progression and have a say in the future aims and objectives of the group.
³As ever we have wanted the conference to be a mixture of work and pleasure. The gala dinner includes an awards ceremony, great networking opportunities, and lively entertainment, an unmissable date in the industry¹s social calendar. It is also a final opportunity to cement contacts already established,² says Peter Wallwork, CEO of the CSA and DBSG.
The conference is open to both non-members and members of the Association.
For a booking form and more information visit the CSA/DBSG website at www.csa-uk.com or call 0191 286 5656.
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