News Article

Conferences and Seminars

CSA launches new tracing seminar - Gone without a trace: finding the gone-aways

By CreditMan Thursday, June 5, 2008

As tracing, and in particular the issue of mis-tracing, continues to gain much attention, the Credit Services Association (CSA) has launched a new tracing course, aimed at exploring and clarifying the latest issues with regard to the tracing of debtors.

The course, to be held at the Holborn Bars, London, on Monday 19th June, is aimed at all levels of employees who operate in this area, dealing with individuals or businesses who abscond to slow down or avoid payment of their debts.

Led by former CSA President and Managing Director of London House Services, Godfrey Lancashire, together with Cliff Poole, Managing Director of UK Search Limited and also a former CSA President, the seminar will impart the knowledge and principles behind why tracing is becoming a necessity within today’s credit hungry society and demonstrate exactly how debtors can be found.

“Debt Collection Agencies (DCAs) are facing huge problems regarding gone-away debtors,” explains Gillian Forrest, Head of Training. “As a result, this course has been specifically tailored with DCAs in mind, to explore the legalities and compliance issues surrounding the controversial subject, and explain and evaluate cost-effective tracing methods and techniques.

“Throughout the day, delegates will cover various key themes including a history of tracing, tracing today, automated tracing, telephone desk-top tracing, legislation and compliance and field tracing and investigations, enabling them to gain a better understanding and boost best-practice.”

Places are limited and will be allocated on a first-come first-served basis. Please contact Gillian Forrest, Head of Training on 0191 286 5656 or visit