The Debt Managers Standards Association (DEMSA) has marked the next phase of its development since merging with the Association of Professional Debt Solution Intermediaries (APDSI) with its move to new headquarters in Leeds. With a clear focus on providing ‘best in practice’ guidance for debt management practitioners, the new DEMSA HQ features tailor made conference and training facilities.
With more than 40 debt management firms and a number of insolvency specialist and support providers already signed up as members, the association is attracting interest from across the sector as regulator scrutiny increases. The delivery of quality training and professional development for debt advisers is, therefore, crucial.
The FCA’s Thematic Review into the quality of debt advice, published in June 2015, looked at all aspects of ‘paid for’ debt advice. There is, therefore, a need for a demonstrable and proportionate ‘Quality Assurance Framework’ in every debt management firm, an initiative that DEMSA is supporting through independent QA. Adviser education is also addressed by the association, including the DEMSA/IMA CMAP course accredited by MAS. There are also plans for DEMSA to extend its range of courses to support advisers helping consumers across the UK demographic, from the most indebted to those who own their own homes or are self-employed.
“Our new HQ with extensive training facilities, and the launch of our CPD Academy platform will go further to support frontline advisers”, explained Kevin Still, CEO of DEMSA. “And we are planning to introduce individual membership to CMAP graduates which should increase the access to a range of CPD.”
The new DEMSA Headquarters are located at 45-46, Sugar Mill, Sugar Mill Business Park, Oakhurst Avenue, Leeds, LS11 7HL