News Article

Conferences and Seminars

ICM appoints senior Head of Training and Bookshop

By CreditMan Monday, October 27, 2008

The Institute of Credit Management (ICM) has appointed a Head of Training and Bookshop to focus on developing its training, seminar and conference activities.

Kerry Walsh resides in Northamptonshire, and started her working life at the Institute of Practitioners of Advertising (IPA) as a Training Administrator, progressing through the organisation to Head of Training, managing a team of seven.

When she left the IPA in November 2006, she set up her own company, Kerry Walsh Professional Development (KWPD), a training consultancy that advises marketing communications agencies how to spend their training budget and who they should select to deliver their training.

It is her experience in training she believes is most relevant to her new
role: ³I have been here for five months now and I think my experience in the training field is proving invaluable.

³With the financial situation changing almost on a weekly basis it is incredibly important that everyone is trained properly to perform their tasks effectively.²

Kerry was initially approached by Philip King to do some consultancy work at the ICM so that her predecessor could concentrate on the annual convention and finished her assignment in March. Following on from the success during her time at the ICM, she was offered the role of Head of Training and Bookshop on a permanent basis.

She will not only look after all aspects of the Ice's training programme (approximately 1000 delegates on more than 150 courses) but also oversee the delivery of the national convention, the next one being icm09 which takes place on February 17 2009 at the ICC in Birmingham, and fellows¹ lunch.

Kerry is also required to develop and maintain efficient, responsive customer-focused links with all members of the Institute, exhibitors and clients and support the institute¹s secretariat.

She believes the financial situation faced by the country and the world will have an impact on the ICM and her role: ³It is a worrying time for everyone, as the economic climate has brought unsettling times,² she concludes. ³I suspect we will see an increase in training as people realise that cutting budgets is not the best option and arming their people with the tools and techniques to make better, informed decisions is definitely the best way forward.²

Kerry is a keen swimmer and loves to travel, especially to the Caribbean.