News Article

Debt Collection

Lowell Financial does it again!

By CreditMan Friday, July 24, 2015


Leeds-based Lowell Financial, a leading provider of credit management services specialising in debt recovery, data analytics and customer insight, has been accredited with Investors in People (IIP) Gold for a second time.

With over 900 team members, the Leeds-based company first achieved Gold status in 2012. Lowell Financial, which is part of the Lowell Group, is just one of 1057 organisations nationwide with Gold Status and one of only 19 in West Yorkshire to have been reassessed and again awarded Investors in People Gold status.

The prestigious award recognises that Lowell Financial operates the highest standards of people management and development to support its team and to achieve its business goals.

To ensure its Gold status was confirmed for another three years, Lowell Financial demonstrated that its senior management is committed to team member communication, training, development, and engagement; and also provided compelling evidence that all team members are fully engaged in the vision, values and development of the business. All of which provide a gold-plated endorsement of Lowell’s position as a highly attractive employer that recognises and supports team members.

James Cornell, Lowell Group’s CEO commented: “This is a fantastic achievement and I’m delighted that we have kept our highly prized Gold status. Our success is down to the commitment of our fantastic team who embody the Lowell vision by working tirelessly to deliver a first class service to our customers.”

Investors in People is the UK’s leading people management standard. Launched by the Government in 1991, it exists as a business improvement tool designed to help all kinds of organisations develop performance through their people. Gold, silver and bronze awards were introduced in 2009.

Will Brown, Senior Assessor, Investor in People commented “I’ve assessed over 100 organisations over the past 20 years and Lowell Financial is amongst the most progressive when it comes to investing in people in order to provide a great service to customers for the mutual benefit of stakeholders.”

Since being launched, over 30,000 UK organisations have gained Investor in People accreditation, but less than three per cent of those have gone on to achieve the Gold standard.

To achieve Gold status, organisations must meet a minimum of 165 evidence requirements compared to 39 for the standard Investors in People award.